Terms and conditions

ABOUT SHIPPING

Sagawa Express: We provide you a tracking number after the shipment.
Free shipping for orders above 150$ (normally costs 15$).

Return date: We do not accept returns or exchanges because of the customers' personal preferences.
Return Fee: We do not accept returns or exchanges because of the customers' personal preferences.
We will cover the defective products.

The distributor: AletteBlanc.inc
General manager name: CEO:Shibuya Tomonori
Postal code: 152-0032
Address: Liberty Bld. 2F, 2-13-4 Jiyugaoka, Meguro-Ku ( This is our office address. To return a product, please send it to our warehouse )
Clarification on costs not involving a prodct: In some cases, the costs include a shipping fee, other than the product price.
Time limit for applying: The purchase price becomes due for payment 7 calendar days after your order. Your order will be cancelled if you do not make a payment within seven days.
Defective goods: Please return a defective good right after the arrival. We do not accept returns other than a product is defective.
Sales Figures: Please see each product page.
Delivery time: The ordered goods will be shipped within seven days.

Payment method: Credit Card Payment ( JCB,VISA,MASTER,AMEX via Paypal )
Due date of payment: The purchase price becomes due for payment 7 calendar days after recept of our confirmation.
Return Date: We do not accept returns or exchanges because of the customers' personal preferences.
Return Fee: We do not accept returns or exchanges because of the customers' personal preferences.
We will cover the defective products.
HP address: https://aletteblanc.com/